Policy Policy


www.dvm.com.pk is hereby known as “website”, “we”, “us”, “Davaam” or “Davaam Marketplace”. The use of this online marketplace hosted at www.dvm.com.pk, its sub-pages & sub-domains is governed by these Terms and Conditions. These Terms and Conditions written on this webpage shall manage your use of this website. These Terms will be applied fully and affect to your use of this Website. By using this Website, you agree to accept all terms and conditions written in here. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.

These Terms and Conditions may be amended, added or deleted anytime without prior notification. Please review this webpage for updated Terms and Conditions


By using this website you understand that this is an online platform that enables you to access, view and ultimately purchase different Products sold by third-party Sellers. These Third-party Sellers are the actual wholesalers, distributors, retailers and agents of the Products being listed on our platform. All product descriptions, availability, prices, features and claims are the sole responsibility and claims of the Sellers. Any purchase from this website will be strictly between you and Seller of the Product. This platform will facilitate this purchase by ensuring an appropriate display of Products, payment mechanisms and the continued availability of this website to the best of our ability and depending on the internet services in Pakistan.

Account Creation

You may be required to create an account to use this website by providing some personal information and choosing a username and password. We have the right to remove any username and/or password at our sole discretion without any prior notice and will not be liable for any losses suffered through this action. You may also be required to update your information from time to time. The responsibility for maintaining the confidentiality of this username and/or password will be on you.

Intellectual Property Rights

Other than the content you own, under these Terms, Davaam Marketplace and/or its licensors own all the intellectual property rights and materials contained in this Website.

You are granted limited license only for purposes of viewing the material contained on this website.


You are specifically restricted from all of the following:

  • Publishing any Website material in any other media;
  • Selling, sublicensing and/or otherwise commercializing any Website material;
  • Publicly performing and/or showing any Website material;
  • Using this Website in any way that is or may be damaging to this Website;
  • Using this Website in any way that impacts user access to this Website;
  • Using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
  • Engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
  • Using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being access by you and Davaam Marketplace may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.

No Warranties

This Website is provided “as is,” with all faults, and Davaam Marketplace expresses no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

Limitation of liability

In no event shall Davaam Marketplace, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Davaam Marketplace, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.


You hereby indemnify to the fullest extent Davaam Marketplace from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.


If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Variation of Terms

Davaam Marketplace is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.


All activity and data exchanged and provided by you especially personal information shall be treated in strict confidentiality.

Sale Agreement

Sale-Purchase: When you make a purchase through this website by confirming order this shall construe as a legal order (“Purchase”). The order shall only be confirmed when the Product is dispatched (“Order Confirmation”). Any communication, notifications between Purchase and Order Confirmation shall only be for validation of order details and may not be construed as confirmation of order. Once the order is confirmed through our website an indicative shipping timeline will be provided. While these timelines cannot be guaranteed, every reasonable effort shall be made to meet these delivery timelines. The Purchase of Products through this website is between you and the Seller including all contractual terms. The Seller will have the right to cancel any order at its sole discretion prior to dispatch. A timely notification will be sent to you in such a scenario. Any prepayments done for a Purchase that has been cancelled shall be refunded to you within 7 working days.

Cancellation: You may cancel your order any time before the item is dispatched to you. An e-mail confirmation will be sent when the item is dispatched. However if the item is dispatched and delivered at your designated shipping address then you will be liable to receive the Product and pay all the amount due for the Product.

Pricing: All Products will have latest and accurate Pricing displayed inclusive of GST along with any shipping cost. We will ensure that the most recent pricing is displayed. However due to errors or mispricing we reserve the right to refuse and cancel such orders irrespective of orders placed and payments made. We shall notify you in case of such cancellation and any payments refunds.

Taxes: You shall be liable and responsible for payment of all taxes, fees and charges associated with the Purchase of products from this website.


Please view the Returns policy for more details.


Davaam Marketplace is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

Entire Agreement

These Terms constitute the entire agreement between Davaam Marketplace and you in relation to your use of this Website, and supersede all prior agreements and understandings.

Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of the Islamic Republic of Pakistan, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Pakistan for the resolution of any disputes.